Grado Gift Cards

1. Gift cards are valid forever.
2. The balance on a gift card can be spent on more than one order, as long as there is still a balance on the gift card.
3. Gift card balances are applied to the total value of an order, which can include taxes and shipping.
4. Gift cards can be used together with discount codes.Multiple gift cards can be used on a single order.
5. A gift card can be used on an order that includes the initial delivery of a subscription, but it can't be added as a payment method for a subscription. The customer must add an eligible payment method to the checkout to be billed for future subscription payments.
6. A gift card can't be used to buy another gift card.

Shipping:2-8 weeks, (customized products or special craftsmanship may take longer)
Products are worth the wait for high-quality results.

Return:Merchandise must be returned in its original packaging without normal wear and tear or damage from daily usewithin 30 days of receipt or purchase date.

Grado 10 years period warranty begins on the invoice of order date and ends on the expiration of the time period identified below. In addition, the warranty period will automatically terminate at the time that the end-user purchaser ceases to solely own, possess, control and use the products.

10 years
Framework, underframe, base, mechanism components.

5 years
Table top, armrest surface, adjustable parts (headrest, cushion, cylinders, 2D&3D armrests, casters, latches and guide rails).

2 years
electronic components, height adjustable legs, electric regulators, hinges, buffers, spare parts (replaced parts).

1 year
and resin parts, discoloration or wear of leather and fabrics, electrical items, bargains, customized products (products with adjustments in style, size and function) .